Access4

SASBOSS (partner portal and API)

Response status

PHP security upgrade completed

Response information checked

2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

Voice communications and service management platform.

Maintenance deploying a fixed PHP version completed at 15:40 AEDT on 22 October. Access4 reported no evidence of exploitation.

Scope: SASBOSS portal and API; VoIPmon precautions and UCXpress updates are separate.

What users should do

Log back in if signed out. No additional customer action was requested.

Official service URL

• https://www.access4.com/

Source URLs

1. PHP2Shell response and scopehttps://status.access4.com/incidents/wss67fzgblhzResponse evidence

UCXpress

Response status

PHP security upgrade completed

Response information checked

2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The urgent UCXpress upgrade to fixed PHP completed at 16:35 AEDT on 22 October.

Scope: UCXpress maintenance record; separate from SASBOSS and VoIPmon.

What users should do

Contact Partner Care if problems persist.

Source URLs

1. UCXpress update statushttps://status.access4.com/incidents/52mvhf6trfbdResponse evidence

VoIPmon

Response status

Precautionary access suspension announced

Response information checked

2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

Access4 announced temporary VoIPmon access suspension as an extra precaution. It did not state a VoIPmon-specific patch completion or restoration time.

Scope: SASBOSS completion and aggregate operational status do not establish VoIPmon patch completion.

What users should do

Ask Partner Care about availability and restoration.

Source URLs

1. PHP2Shell response and scopehttps://status.access4.com/incidents/wss67fzgblhzResponse evidence