BIGLOBE Inc.

Japan-based services

Aliases / services: BIGLOBE / ビッグローブ / ビッグローブ株式会社 / BIGLOBE Inc.
Official website: https://www.biglobe.co.jp/

Sources identifying the operating company

Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.

Response status by service

Some websites and functions (individual names unpublished)

Response status: Emergency maintenance in progress
Response information checked: 2026-10-27

Current re-audit: Official response verified · Research date: 2026-10-27

Provides BIGLOBE internet access and related services.

Emergency maintenance for a PHP vulnerability began at 09:46 JST on October 22. The official status page still says the end time is being confirmed; some websites or functions may be unavailable.

Scope: Applies to the PHP incident entry, not the separate AI chat or G-point incidents on the same page.

What users should do

Check the official status page for a completion notice.

Official service URL

https://www.biglobe.co.jp/

Source URLs

Emergency system maintenance noticehttps://support.biglobe.ne.jp/shogaiap/today.htmlResponse evidence

Related official sources

Emergency system maintenance noticeOfficial noticeExplicitly states that the maintenance addresses PHP vulnerabilities. The completion time is still being checked.