Citrix
- Aliases / services
- Citrix / Citrix Systems / NetScaler / Citrix Cloud / Cloud Software Group / citrix.com
- Official website
- https://www.citrix.com/
Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.
Response status by service
NetScaler ADC and Gateway
- Response status
- Fixed builds available; customer upgrade required
- Response information checked
- 2026-10-28
Current re-audit: Official response verified · Research date: 2026-10-28
Virtual desktops and application delivery.
The October 27 update lists 14.1-73.49+, 13.1-64.32+ and dedicated FIPS/NDcPP fixed builds.
Scope: PHP-based NetScaler management interfaces. Backend-application WAF signatures do not replace management-plane remediation.
What users should do
Install the appropriate fixed build and restrict GUI/API access on NSIP, management-enabled SNIPs and Cluster IP to trusted administrative networks.
Official service URL
Source URLs
- https://support.citrix.com/external/article/CTX697263/citrix-security-advisory-for-cve20261096.htmlhttps://support.citrix.com/external/article/CTX697263/citrix-security-advisory-for-cve20261096.htmlResponse evidence
- https://community.citrix.com/techzone-blogs/110_security-updates/protecting-netscaler-management-access-from-php-cve-2026-109618-cve-2026-109619-r1640/https://community.citrix.com/techzone-blogs/110_security-updates/protecting-netscaler-management-access-from-php-cve-2026-109618-cve-2026-109619-r1640/Service and operation documentation
Citrix-managed cloud services
- Response status
- Cloud-side response complete
- Response information checked
- 2026-10-28
Current re-audit: Official response verified · Research date: 2026-10-28
Citrix states both CVEs have been addressed in its managed cloud services and customers need no action. The implementation method is unspecified.
Scope: Only Citrix-managed cloud services; customer-operated on-premises products such as NetScaler require separate action.
What users should do
No customer action is required for this cloud response.
Source URLs
- https://support.citrix.com/external/article/CTX697263/citrix-security-advisory-for-cve20261096.htmlhttps://support.citrix.com/external/article/CTX697263/citrix-security-advisory-for-cve20261096.htmlResponse evidence
- https://community.citrix.com/techzone-blogs/110_security-updates/protecting-netscaler-management-access-from-php-cve-2026-109618-cve-2026-109619-r1640/https://community.citrix.com/techzone-blogs/110_security-updates/protecting-netscaler-management-access-from-php-cve-2026-109618-cve-2026-109619-r1640/Service and operation documentation
Related official sources
- PHP2Shell response and scopeOfficial notice
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