ConnectWise
- Aliases / services
- ConnectWise / ConnectWise LLC / Axcient / x360Recover / Backup for Files Portal / Axcient Legacy Portal
- Official website
- https://www.connectwise.com/
Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.
Response status by service
Listed services and systems
- Response status
- Axcient management portals remediated and restored
- Response information checked
- 2026-10-27 Rechecked: 2026-10-27
MSP software and Axcient backup-management services.
Following x360Recover remediation, Backup for Files Legacy Portal was restored on October 22. Axcient backup jobs continued throughout the PHP-related portal interruption.
What users should do
Contact Partner Care for portal-access problems. Review vendor updates for PHP applications you administer independently.
Official service URL
Source URLs
- PHP2Shell response and scopehttps://www.connectwise.com/company/trust/advisoriesResponse evidence
- Operating entityhttps://www.connectwise.com/company/trust/privacy/acceptable-use-policyService and operation documentation
- Official service and authorhttps://www.connectwise.com/company/press/releases/2024/09/axcient-skykick-acquisitionService and operation documentation
Related official sources
- PHP2Shell response and scopeOfficial notice
- Operating entityOfficial information directory
- Official service and authorOfficial information directory
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