Permanent TSB plc
- Aliases / services
- PTSB / Permanent TSB / パーマネントTSB / Permanent TSB plc
- Official website
- https://www.ptsb.ie/
Sources identifying the operating company
Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.
Response status by service
Open24 Contact Centre and account data
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
On 8 May 2026 the DPC disclosed findings on three breaches first reported in May 2022. Impersonators called Open24 and changed or obtained account information after verification procedures were not followed.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Call +353 1 669 5851, available 24/7, if fraud is suspected. Freeze the card under Cards → Manage Cards, update related login passwords and report to police as directed.
Official service URL
Source URLs
- DPC findings of 8 May 2026https://www.dataprotection.ie/en/news-media/press-releases/data-protection-commission-announces-decision-in-pemanent-tsb-inquiryService and operation documentation
- Fraud contact and blocking procedureshttps://www.ptsb.ie/fraud/protecting-yourself-from-fraud/emergency-contacts-and-useful-info/Service and operation documentation
Related official sources
- Legal operatorOfficial information directoryOperating bank has Irish registration 222332, separate from holding company 474438 and UK TSB Bank plc.
- DPC findings of 8 May 2026Official information directoryRegulator-published findings concerning Open24.
- Fraud contact and blocking proceduresOfficial information directoryVerifies current customer response routes.
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