Treasure Factory
- Aliases / services
- Treasure Factory / トレファク / トレファク引越 / 株式会社トレジャー・ファクトリー / Treasure Factory日本
- Official website
- https://www.treasurefactory.co.jp/
Sources identifying the operating company
Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.
Response status by service
Home collection and Trefac moving application management
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: official_incident_notice · Research date: 2026-10-30
On October 20, 2026 the company confirmed theft of customer and related information from its application-management system and stopped external access and applications. Store and official-app customer records were separately managed and excluded. It attributed the issue to a database-access vulnerability and explicitly ruled out the recently announced PHP vulnerability. October 28 reopening was a plan in this notice.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Do not open unexpected links or attachments or enter passwords/card details on linked sites. Verify suspicious callers using contact details you obtain independently from the claimed organization.
Official service URL
Source URLs
- Official operator identityhttps://www.treasure-f.com/info/detail/st825/Service and operation documentation
Related official sources
- Official operator identityOfficial information directoryIdentifies Treasure Factory as the operator.
- 2026-10-23: official service noticeOfficial notice; link to this PHP incident unconfirmedVerifies affected data, service scope and user guidance.
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