PHP Vulnerability Responses by Company

Sprocket Inc.

Japan-based services
Aliases / services
株式会社Sprocket / スプロケット / Sprocket Personalize for Mail / Sprocket Personalize for LINE / Sprocket / Sprocket Inc.
Official website
https://www.sprocket.bz/
Sources identifying the operating company

Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.

Response status by service

Sprocket Personalize for Mail

Response status
Service restored; scheduled sends paused
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

Customer experience and messaging platform

Restored October 24 at 02:04 JST after security work and checks. Existing scheduled and scenario deliveries remain paused.

Scope: LINE is a separate service; no PHP build is specified in the restoration notice.

What users should do

Check data integration and follow your contact's individual restart instructions.

Official service URL

Source URLs

  1. Personalize for Mail and LINE service restoredhttps://www.sprocket.bz/release/20261024-mailline.htmlResponse evidence
  2. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlService and operation documentation
  3. https://www.sprocket.bz/release/https://www.sprocket.bz/release/Service and operation documentation

Sprocket Personalize for LINE

Response status
Service restored; scheduled sends paused
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

Restored October 24 at 02:04 JST after security work and checks. Existing scheduled and scenario deliveries remain paused.

Scope: LINE delivery scope; check data integration and paused sends separately from Mail.

What users should do

Check data integration and follow your contact's individual restart instructions.

Source URLs

  1. Personalize for Mail and LINE service restoredhttps://www.sprocket.bz/release/20261024-mailline.htmlResponse evidence

Personalize for Web

Response status
Unaffected; no customer action
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The official 22 October notice explicitly lists this product as unaffected and available for normal use.

Scope: This product scope is separate from the Mail/LINE suspension and recovery.

What users should do

Continue normal use.

Source URLs

  1. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlResponse evidence

Personalize for App

Response status
Unaffected; no customer action
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The official 22 October notice explicitly lists this product as unaffected and available for normal use.

Scope: This product scope is separate from the Mail/LINE suspension and recovery.

What users should do

Continue normal use.

Source URLs

  1. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlResponse evidence

Data Studio

Response status
Unaffected; no customer action
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The official 22 October notice explicitly lists this product as unaffected and available for normal use.

Scope: This product scope is separate from the Mail/LINE suspension and recovery.

What users should do

Continue normal use.

Source URLs

  1. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlResponse evidence

Insights

Response status
Unaffected; no customer action
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The official 22 October notice explicitly lists this product as unaffected and available for normal use.

Scope: This product scope is separate from the Mail/LINE suspension and recovery.

What users should do

Continue normal use.

Source URLs

  1. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlResponse evidence

Data Analysis Agent

Response status
Unaffected; no customer action
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The official 22 October notice explicitly lists this product as unaffected and available for normal use.

Scope: This product scope is separate from the Mail/LINE suspension and recovery.

What users should do

Continue normal use.

Source URLs

  1. https://www.sprocket.bz/release/20261022-php.htmlhttps://www.sprocket.bz/release/20261022-php.htmlResponse evidence
Related official sources
  1. Personalize for Mail and LINE service restoredOfficial notice
  2. Company and operator informationOfficial information directory

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