PHP Vulnerability Responses by Company

TitanHQ

Global hosting
Aliases / services
TitanHQ / Copperfasten Technologies / titanhq.com / Copperfasten Technologies Limited
Official website
https://www.titanhq.com/

Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.

Response status by service

TitanHQ Backup and Recovery products

Response status
Backup and Recovery unaffected
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

The 23 October support notice says its Backup and Recovery products do not use PHP and are unaffected. The statement covers that product family.

What users should do

No additional update or configuration change is required for Backup and Recovery.

Official service URL

Source URLs

  1. TitanHQ: PHP vulnerability responsehttps://webtitancloud.freshdesk.com/support/solutions/articles/4000233308-response-to-disclosure-of-php2shell-vulnerabilitiesResponse evidence

SpamTitan Gateway

Response status
Update instructions published
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

PHP and Node.js guidance recommends updating. The displayed minimum “8.X.X” does not identify a concrete fixed build.

Scope: Gateway/Private Cloud instructions are separate from completion for hosted cloud systems.

What users should do

Check System Updates under System Setup and confirm the relevant fix with support.

Official service URL

Source URLs

  1. SpamTitan Gateway/Private Cloud update checkhttps://webtitancloud.freshdesk.com/support/solutions/articles/4000233304-spamtitan-gateway-and-private-cloud-action-to-take-following-disclosure-of-vulnerabilities-in-php-anResponse evidence

SpamTitan Private Cloud

Response status
Update instructions published
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

PHP and Node.js guidance recommends updating. The displayed minimum “8.X.X” does not identify a concrete fixed build.

Scope: Gateway/Private Cloud instructions are separate from completion for hosted cloud systems.

What users should do

Check System Updates under System Setup and confirm the relevant fix with support.

Source URLs

  1. SpamTitan Gateway/Private Cloud update checkhttps://webtitancloud.freshdesk.com/support/solutions/articles/4000233304-spamtitan-gateway-and-private-cloud-action-to-take-following-disclosure-of-vulnerabilities-in-php-anResponse evidence

TitanHQ hosted cloud systems

Response status
Updates applied
Response information checked
2026-10-28

Current re-audit: Official response verified · Research date: 2026-10-28

Official support states all hosted cloud systems were updated for the disclosed PHP and Node.js vulnerabilities.

Scope: Provider-hosted cloud only; not a replacement for Gateway or Private Cloud update instructions.

What users should do

The notice says customers need take no action.

Source URLs

  1. https://helpcenter.titanhq.com/support/solutions/articles/4000233307-response-to-disclosure-of-vulnerabilities-in-phphttps://helpcenter.titanhq.com/support/solutions/articles/4000233307-response-to-disclosure-of-vulnerabilities-in-phpResponse evidence
Related official sources
  1. TitanHQ: PHP vulnerability responseOfficial notice
  2. TitanHQ: Operating company informationOfficial information directory
  3. SpamTitan Gateway/Private Cloud update checkOfficial notice

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