Wiseman Co., Ltd.
- Aliases / services
- Wiseman Co., Ltd. / 株式会社ワイズマン / Wiseman株式会社
- Official website
- https://www.wiseman.co.jp/
Sources identifying the operating company
Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.
Response status by service
MeLL+professional
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
On October 26, 2026, Wiseman reported detecting cloud intrusion on October 24 and changing credentials/blocking the entry route. Personal-data leakage had not been confirmed. MeLL+professional reopened October 27 after checks; support sites explain synchronization of data entered in SP/ER during maintenance.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
SP/ER users should read the synchronization guidance in Karugaru or MEDICALINFO. Do not provide passwords or personal information in response to unsolicited messages.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-27 MeLL+professional reopeninghttps://www.wiseman.co.jp/news/corp/security-incident-20261027-2/Service and operation documentation
second-line
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion, this service reopened as announced October 29 after safety checks and remediation. The October 26 initial report had not confirmed personal-data leakage; reopening alone does not settle that question.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
SOIN integration
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion, this service reopened as announced October 29 after safety checks and remediation. The October 26 initial report had not confirmed personal-data leakage; reopening alone does not settle that question.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
MeLL+community
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion and still under maintenance in the October 29 update. Reopening would be announced on official/support sites. Personal-data leakage was not confirmed in the October 26 initial report.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
MeLL+family provider system
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion and still under maintenance in the October 29 update. Reopening would be announced on official/support sites. Personal-data leakage was not confirmed in the October 26 initial report.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
MeLL+family family app
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion and still under maintenance in the October 29 update. Reopening would be announced on official/support sites. Personal-data leakage was not confirmed in the October 26 initial report.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
Voice-recording AI
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion and still under maintenance in the October 29 update. Reopening would be announced on official/support sites. Personal-data leakage was not confirmed in the October 26 initial report.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
Care Repo caregiving portal
- Response status
- Not listed
- Response information checked
- 2026-10-30
Current re-audit: Related incident verified; PHP connection not stated · Research date: 2026-10-30
Suspended after the October 24, 2026 cloud intrusion and still under maintenance in the October 29 update. Reopening would be announced on official/support sites. Personal-data leakage was not confirmed in the October 26 initial report.
Scope: A PHP connection and response to the current PHP vulnerabilities are not listed.
What users should do
Check the latest official suspension or reopening notice for this specific service.
Official service URL
Source URLs
- 2026-10-26 Official MeLL+professional noticehttps://www.wiseman.co.jp/wp-content/uploads/2026/10/release_20261026.pdfService and operation documentation
- 2026-10-29 Reopened and still-suspended serviceshttps://www.wiseman.co.jp/news/corp/security-incident-20261029/Service and operation documentation
Related official sources
- 2026-10-26 Official MeLL+professional noticeOfficial notice; link to this PHP incident unconfirmedConfirms scope, chronology and user guidance.
- 2026-10-27 MeLL+professional reopeningOfficial notice; link to this PHP incident unconfirmedConfirms reopening and data synchronization guidance.
- 2026-10-29 Reopened and still-suspended servicesOfficial notice; link to this PHP incident unconfirmedConfirms restoration by service.
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