PHP Vulnerability Responses by Company

NetSupport

Global cloud / infrastructure
Aliases / services
NetSupport / NetSupport Limited / NetSupport Software / NSL Utils / classroom.cloud / 247connect / NetSupport Manager / NetSupport School / NetSupport DNA / NetSupport Notify
Official website
https://www.netsupportsoftware.com/

Each response applies only to its stated service scope. “Not listed” does not mean unpatched or unaffected.

Response status by service

Listed services and systems

Response status
Listed products do not use PHP; unaffected
Response information checked
2026-10-27 Rechecked: 2026-10-27

Endpoint management, remote support and classroom software.

The October 23 statement covers classroom.cloud, 247connect, Manager, School, DNA and Notify across their listed platforms and web services, reporting no PHP use or impact.

What users should do

Continue using the listed NetSupport products; assess any independently operated PHP systems separately.

Official service URL

Source URLs

  1. PHP2Shell response and scopehttps://kb.netsupportsoftware.com/knowledge-base/netsupport-security-statement-php-vulnerability/Response evidence
  2. Operating entityhttps://www.netsupportsoftware.com/privacy/Service and operation documentation
Related official sources
  1. PHP2Shell response and scopeOfficial notice
  2. Operating entityOfficial information directory

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